Improve sales with speech analytics

Discover how to improve & optimize your phone sales with speech analytics (semantic and emotion analysis) of the voice of the customer.

A Batvoice expert will give you a personalized demo tailored to your challenges, and support you at every step of your speech analytics project.

Challenges addressed by speech analytics with Batvoice AI:

Reduce costs
-€300K

In time spent on low-value calls

Improve productivity
-30%

Time spent on repetitive tasks, and up to -70%

Increase sales
+€1.5M

In additional sales after 18 months of use

Team up with AI
25x

More call quality and compliance evaluations (NF)

Keys to success

Identify and understand what drives your top performers' conversions so you can replicate it at scale.

Sales blockers

Categorize and quantify objections, blockers and training needs so you can address them more effectively.

Tailoring your offers

Use customer needs and data to adapt your existing offers or uncover opportunities for new services.

Our customers use Batvoice every day to improve their operations:

Testimonials

Our customers say it best

1 point of conversion: when you consider that we average around 30% conversion and do 200 million [euros in phone sales per year], add 1 point and do the math. We're talking about many millions of euros, and that's very concrete.
Grégory Sion Managing Director, Sales, Innovation, Digital
Pierre & Vacances Center Parcs Group
We reduced the pain point rate per call by 19%, and as a direct result we also reduced the number of calls by 17%. Overall, at my level, that's €300,000 in savings.
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This helped us gain 1 point of conversion, or €1.5 million.
Eric Poueys Director of Customer Relations Europe
Pierre & Vacances Center Parcs Group
It's simple, modern and effective. The dashboard is very intuitive: it helps you run an initial analysis, make use of the results, draw conclusions and then measure the impact of your actions.

The design is very clean, very pleasant to use and remarkably effective.

Pero Almeida Quality Training Coordinator
Armatis LC
My scope, customer management and customer experience, has been identified as a strategic priority for the future, with the Customer Voice that we managed to make visible with this kind of approach and this kind of tool.
Eric Poueys Director of Customer Relations Europe
Pierre & Vacances Center Parcs Group
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