batvoiceAI first gets in touch with your account administrator and helps you set up your users' accounts, then proposes a roadmap with two workshops, before giving you access to your new knowledge base of best practices, methods and tools for a successful speech analytics project. Your teams master the tools and are up and running within a few weeks thanks to the dedicated training content of our Batvoice Academy.
Users of
Auto QM © Quality Monitoring see time and efficiency gains from their very first minutes of use. Batvoice adapts to your quality processes and lets you easily migrate your internal scorecards, evaluations and user accounts.
Users of
Voice of the customer get key insights into customer expectations so they can launch actions and track their impact. Strong team involvement in continuously improving the brand and brand image, the organization and processes is needed to get the full benefit.